While answering this question please follow these steps
1 Describe the situation
2 Describe the steps you took
3 Describe the result
Sample answer
In my previous job, I worked with a colleague who was known for being difficult to work with. This person was often unresponsive to emails and would frequently miss deadlines, causing delays in our team’s projects. To address the situation, I scheduled a one-on-one meeting with the colleague to discuss their working style and ways we could collaborate more effectively. During the conversation, I focused on active listening and tried to understand their perspective. Together, we developed a plan to establish clear communication channels and set realistic deadlines. By doing so, we were able to successfully complete several projects on time and improve our working relationship. This experience taught me the importance of approaching difficult situations with empathy and a willingness to collaborate.
Remember, when answering this question, it’s important to focus on how you approached the difficult situation and what you learned from it. Avoid placing blame on the difficult person and instead highlight your problem-solving skills and ability to work collaboratively.