if you’re asked to describe a time when you surpassed expectations, you should follow these steps:
- Describe the situation: Explain the project or task you were working on, and the expectations that were set for you.
- Explain the actions you took: Describe the specific actions you took to surpass those expectations. Explain how you went above and beyond what was expected of you.
- Discuss the results: Share the positive outcomes of your actions, such as completing the project ahead of schedule or delivering a higher quality product than expected.
For example, you could describe a time when you were tasked with developing a new software application within a tight deadline. You took it upon yourself to work longer hours and collaborate closely with your team to streamline the development process. As a result, you not only met the deadline but delivered a product that exceeded the client’s expectations in terms of functionality and usability.
Sample answer:
During my time as a software developer, there was a project where my team was tasked with delivering a software application within a tight deadline. I took on the role of project lead and coordinated the team’s efforts to ensure that we were on track to meet the deadline. In addition, I also identified potential roadblocks and proactively addressed them to keep the project moving forward.
One specific example of surpassing expectations was when we encountered a critical issue with the software’s functionality just a few days before the deadline. Instead of panicking, I led a brainstorming session with the team to come up with a solution. Through collaboration and hard work, we were able to resolve the issue and deliver the software on time, much to the satisfaction of our stakeholders.
Overall, I believe that my ability to stay organized, think creatively, and work well under pressure were key factors in surpassing expectations for this project.